Go back in time indefinitely and search any metric you want to look for trends, compare performance and more
Turn any report into a scheduled report that can be auto-exported and used for consistent performance review
A powerful search engine that can comb through millions of records and return results in a few seconds
Built-in visualizations and graphs that help you analyze your call center, recognize patterns and compare data across teams, time periods, etc
Get started quickly and find inspiration with 10+ built-in reports based on our experience with call centers all over the world
Choose to export reports as CSVs to import massive data into other systems or high-quality PDFs for easy reading